Tuesday, November 15, 2005

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Perhaps the most significant indicator is that the �business-prevention specialists�, a title I usually reserve for lawyers, but in this case is applied affectionately to the Federal Communications Commission (FCC) and the Canadian Radio-television and Telecommunications Commission (CRTC), have begun the task of investigating what should be regulated in the world of VoIP. The FCC has already delivered a ruling on a VoIP product offered by AT&T. That fact in itself should make us all take notice that there must be something good coming, or they wouldn�t be showing up at the dance to make sure the band isn�t too loud.

Tuesday, November 08, 2005

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Bill Webster, another Schooley Mitchell consultant in Calgary, Alberta says, �the key is to assess the reliability and quality of service. If the quality is what you need, and by the way, it�s improving every day, then a cost-benefit analysis is required comparing your current access to VoIP. Often times VoIP is the winner. As new services with VoIP become available over time, that win will be even more evident for the regular business person.�

Monday, November 07, 2005

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Bill Webster, another Schooley Mitchell consultant in Calgary, Alberta says, �the key is to assess the reliability and quality of service. If the quality is what you need, and by the way, it�s improving every day, then a cost-benefit analysis is required comparing your current access to VoIP. Often times VoIP is the winner. As new services with VoIP become available over time, that win will be even more evident for the regular business person.�

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Perhaps the most significant indicator is that the �business-prevention specialists�, a title I usually reserve for lawyers, but in this case is applied affectionately to the Federal Communications Commission (FCC) and the Canadian Radio-television and Telecommunications Commission (CRTC), have begun the task of investigating what should be regulated in the world of VoIP. The FCC has already delivered a ruling on a VoIP product offered by AT&T. That fact in itself should make us all take notice that there must be something good coming, or they wouldn�t be showing up at the dance to make sure the band isn�t too loud.

Sunday, November 06, 2005

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Copyright Schooley Mitchell Telecom Consultants 2004

Saturday, November 05, 2005

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Perhaps the most significant indicator is that the �business-prevention specialists�, a title I usually reserve for lawyers, but in this case is applied affectionately to the Federal Communications Commission (FCC) and the Canadian Radio-television and Telecommunications Commission (CRTC), have begun the task of investigating what should be regulated in the world of VoIP. The FCC has already delivered a ruling on a VoIP product offered by AT&T. That fact in itself should make us all take notice that there must be something good coming, or they wouldn�t be showing up at the dance to make sure the band isn�t too loud.

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�As business people we manufacture shin pads, or we distribute cat food, or we evangelize, but should we be considering VoIP? Will it make us more money, or save us time?�

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It seems that if you take Webster�s advice and prepare the proper cost-benefit analysis, you�re likely going to be getting your kite ready for the VoIP tornado.

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It seems that this is the way the market will develop if the supply and regulatory indicators hold true. VoIP is not out of the chasm yet, but when this many suppliers enter the arena, then functionality is driven up to deliver the �better mouse trap�, price is driven down through competitive alternatives, reliability (the bugs are worked out) is driven up by the same forces, and you have emergence.

Friday, November 04, 2005

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Geoffrey Moore introduced the concept that a product must cross the chasm of market acceptance in the �Technology Adoption Life Cycle� in his book Crossing the Chasm. In his next book, Inside the Tornado, Moore talks about the tornado of market acceptance that lies like a siren beyond the chasm. It appears that VoIP is clawing up the far wall of the chasm, but we don�t know for sure whether it will find that toe hold to crawl out, and catch the swirling tornado winds of fortune. All indicators are that it�s going to happen. Dorothy and the Tin Man are holding their breath.

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Copyright Schooley Mitchell Telecom Consultants 2004

broadband voip

So there you have it. Should you or shouldn�t you, as the title queries? It seems that the answer is akin to; should I or shouldn�t I, when Alexander Graham introduced the telephone concept in the first place. I�m pretty sure that everyone, at least those that are alive today, eventually got one. Bell had to deal with laggards too.

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O.K., so it�s not free but there should be �significant savings� if that holds true. Assuming those savings will be passed on, it should make me more money through cost reduction. Presumably these �new services� will be designed to save me time, make me more efficient, or provide easier access to my target markets. Just think if one step can be eliminated in the manufacture of shin pads, if distribution channels for cat food are more streamlined, or the Evangelist can find more heathens to convert.

Thursday, November 03, 2005

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�As business people we manufacture shin pads, or we distribute cat food, or we evangelize, but should we be considering VoIP? Will it make us more money, or save us time?�

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Another good indicator would be the number of suppliers, including the tier-one Telco�s that have entered the fray to provide VoIP in their own particular flavor. That fact should cause us pause. It should cause us to challenge the original premise that �talking over the Internet will be free�, and that there will be no long distance cost any more. If that were the case, would all of these big companies - the renowned leaders in the telecom world - be scrambling to get to market to provide the service? Maybe it�s just their way of giving back to society. I�m more inclined to think there are huge profits at stake.

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Larry Stocker, of Schooley Mitchell Telecom Consultants in Kansas City says, �if my clients� interest in VoIP is any indicator, then I think there will be a big increase in the provision of the service. We have quadrupled our number of assignments in the last six months alone, for clients that wish to select the right VoIP service, at the right price, from the right supplier. That seems to be a good indicator of market acceptance.�